Returns & Exchanges
We want you to be completely satisfied with your luxury purchase, which is why we offer a 14-day return window for all authenticated pre-owned designer handbags. Please ensure the security tag remains attached to the item to be eligible for a full refund.
Initiate Your Return
Log into your account or use our guest portal to request a return authorization number within 14 days of receiving your order.
Secure the Original Tags
Ensure the luxury item is in its original condition with all authenticity cards, dust bags, and our specific store security tag still intact.
Pack and Ship
Place the handbag in its original shipping box and attach the prepaid insured shipping label provided by our customer service team.
Authentication Review
Once received, our experts will inspect the item to verify its condition and authenticity before processing your refund to the original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing